I have your Site Origin Web Site Builder Builder product and I purchased the Premium version, but I can’t access it?
I went to your forums and followed the instructions there, but to no avail.
If I go to Appearance->… there is no “Vantage Premium” option?
The email address used for the purchase was [email protected]
Invoice #: XXXXXXXXXXXX7581R
Purchase Date: 2 January 2015
Your assistance would be appreciated.
Hi James
Sorry to hear about the hassle. I think there might be some confusion as to the product updated. I’ve responded to your email, hopefully the info there clears everything up. We’re at GMT+2 down in Cape Town, South Africa. I’ll be online again tomorrow morning and can assist further with any follow-up questions you may have.
Thanks :)
Thank you. I received your last email and you are correct. I was tryimg to update the wrong product! Got it right and am working with the correct product.
Great news :) Thanks for the update.
We’re strongly committed to keep Page Builder free forever. Later in the year we might introduce a premium aspect to our widgets bundle to provide an additional layer of functionality. But for now that’s still on the planning board.
All the best with your site. Let us know if you run into any problems.