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can not save translations on pages with siteorigins widgets

Open 3 replies pluginplugin-page-buildertechnical
Peter Pokorn
4 years ago · Last reply by Andrew Misplon 4 years ago

Hello, I have a site where I translate the page made with Siteorigin pagebuilder, but when I make translations and save the translated page the changes are not saved.
I am using registered WPML plugin, have a WPBuild template from Proteusthemes.
I disabled all plugins, but the problem is still there.
What can be wrong?

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Replies

3
  1. Andrew Misplon Staff 4 years, 1 month ago

    Hi Peter

    Thanks for reaching out.

    If possible, please, could you take a few screenshots of the translation source page and the process you’re taking to translate the page. If you could perhaps upload those to WeTransfer.com, Imgur.com, Drive, Dropbox, or any similar location and send us the link, that would be great. We’ll take a look and advise from there.

  2. Peter Pokorn 4 years, 1 month ago

    Thank you, can I send you the link somehow so that only you can see it?

  3. Andrew Misplon Staff 4 years, 1 month ago

    Hi Peter

    Thanks for your reply.

    We offer private email support as part of our SiteOrigin Premium offering. Our free support is public. If you aren’t using SiteOrigin Premium you could contact WPML’s support desk and ask them to take a look. We’ve worked with their team over the years to ensure compatibility. Quite a bit of work was done in 2020 by their team on Page Builder / WPML compatibility.

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