This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Can not add rows in Site Origin

Open 3 replies pluginplugin-page-buildertechnical
Åsa Erlandsson
5 years ago · Last reply by Andrew Misplon 5 years ago

Just installed the Page Builder and Widgets Bundle on a new wordpress site.
When i try to add some rows its not possible. I can not hit the “insert” button.

I have changed to 2020 theme and the two plug-ins are the only ones i have activated on the site, still not working. Latest version of WordPress and 2020 theme.
Webpage is: https://konstgalleri.bottomsneaker.com/

I also have an older site that uses the Page Builder so i tried to add a row on that page. That didn’t work either, but i know it worked fine some time ago.

Have no idea what is wrong.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 5 years, 8 months ago

    Hi Åsa

    Thanks for reaching out.

    Please, try checking for JavaScript errors when the issue occurs. Here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If errors are present they’ll be in red. If you see any errors, please, take a screenshot, upload it to imgur.com or similar and send us the link.

  2. Åsa Erlandsson 5 years, 8 months ago

    Thanks for your quick reply! I will check if there is any JavaScript errors if it happens again.

    Now when i tried same thing it worked again, so hopefully it was something just that day..

    Regards, Åsa

  3. Andrew Misplon Staff 5 years, 8 months ago

    Super, glad to hear all is normal now. If the issue persists, please, let us know.

    Cheers :)

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread