I changed the URL on a button in one of my Page Builder Hero Widgets. I can see the change has been saved when I close the row/widget/frame and reopen it on the page in my WordPress dashboard; but when I go to the site and click on the button, it takes me to the old url. I have updated the page, I’ve made sure of that several times. :)
Button Trouble with SiteOrigin Hero Widget
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Hi Carolyns,
Can you try following our general WordPress plugin troubleshooting guide? From the sounds of things, this might fix your issue. Here’s a video on the process:
The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Next, you can try running a plugin conflict text. You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hi Alex,
Here's a weird one for you. If I write click and tell it to open in a new window, it goes to the correct page. I've tried selecting the option to open in a new window in the widget, but that did not work.
Hi Carolyns,
We’d like to help you, but can you please start a new thread with your question? This will allow others who have similar issues to find related posts easily. Sorry about this!
Page: New Thread
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