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Builder failure to add a new page

I am not able to use page builder when i try and add a new page.. i do have classic installed and i have reinstalled both to see if not original faulty installation..i am using wp 6.1.1

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  1. 1 year, 7 months ago Andrew Misplon
    Hi, I Work Here

    Hi Renatus

    Thanks for letting us know about the issue. Are you able to establish a working baseline? Please, try testing with all plugins temporarily deactivated except for Page Builder, the Widgets Bundle and the Classic Editor. Does the issue persist?

  2. 1 year, 7 months ago Renatus

    yes it still does, i have no other plugins as i have just installed a fresh/new wp page with just pagebuilder and classic..it works fine with post but not page

  3. 1 year, 7 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. What happens when you try to use Page Builder on pages? If possible, please, let us know a bit more detail about the issue as it presents.

  4. 1 year, 7 months ago Renatus

    I had attached a screenshot shot…it hangs and also enlarges everything so that I cannot change anything

  5. 1 year, 7 months ago Andrew Misplon
    Hi, I Work Here

    Thanks.

    The forum doesn’t support email attachments at this time. Imgur.com, any cloud location, or perhaps wetransfer.com is a way to upload and share images in the thread.

    Please, try extending the conflict test by temporarily switching to a default WP theme like Twenty Sixteen and testing with only Page Builder activated.

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