This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Builder failure to add a new page

Open 5 replies pluginplugin-page-builderquestion
Renatus
3 years ago · Last reply by Andrew Misplon 3 years ago

I am not able to use page builder when i try and add a new page.. i do have classic installed and i have reinstalled both to see if not original faulty installation..i am using wp 6.1.1

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Andrew Misplon Staff 3 years, 21 days ago

    Hi Renatus

    Thanks for letting us know about the issue. Are you able to establish a working baseline? Please, try testing with all plugins temporarily deactivated except for Page Builder, the Widgets Bundle and the Classic Editor. Does the issue persist?

  2. Renatus 3 years, 20 days ago

    yes it still does, i have no other plugins as i have just installed a fresh/new wp page with just pagebuilder and classic..it works fine with post but not page

  3. Andrew Misplon Staff 3 years, 20 days ago

    Thanks for the update. What happens when you try to use Page Builder on pages? If possible, please, let us know a bit more detail about the issue as it presents.

  4. Renatus 3 years, 20 days ago

    I had attached a screenshot shot…it hangs and also enlarges everything so that I cannot change anything

  5. Andrew Misplon Staff 3 years, 20 days ago

    Thanks.

    The forum doesn’t support email attachments at this time. Imgur.com, any cloud location, or perhaps wetransfer.com is a way to upload and share images in the thread.

    Please, try extending the conflict test by temporarily switching to a default WP theme like Twenty Sixteen and testing with only Page Builder activated.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread