Home>Support>Bug: WooCommerce Checkout Shortcode and Widgets Bundle compatibility issue

Bug: WooCommerce Checkout Shortcode and Widgets Bundle compatibility issue

Hi! Generally very content with the plugin. But found an issue that I think needs attention.

I found a workaround for now but for learning porposes I’ll describe the issue.

I’ve updated my plugins last week since a couple of months. Among the updates where Woocommerce and the Site Origin Widgets Bundle. Today, a couple days later, I get a message from a customer that the Checkout page gives a 500 internal server error.

1. After debugging and testing we found that disabling the SO-widgets-bundle fixed the server error.
2. I replaced it with an older version from the dev-version of the site. Which I didn’t use for these updates (stupid me). Though I still could have looked over this specific issue in the dev-environment.

The page was now blank.

4. [checkout] was placed in the SiteOrigin Editor widget. So I replaced it with a native HTML code widget.
5. This fixed the issue.

I still have problems with the scroll-to-id plugin. So I can only summize that Woocommerce did something on their Checkout-page which triggered some issues with other plugins.

The Woocommerce page shortcode(s?) and SiteOrigin Editor don’t seem to like eachother right now.

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  1. 6 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Ruben,

    Unfortunately, we can’t seem to replicate this issue. Can you please try disabling all non-SiteOrigin plugins expect WooComemrce and then try using the checkout shortcode in the SiteOrigin Editor widget again. Does that work? If not, please try temporarily changing to a different theme to see if that helps.

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