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Bug with SiteOrigin Page Builder

Open 3 replies bug-reportpluginplugin-page-builder
CHARRIER Peggy L'Abeille Créative
2 years ago · Last reply by Andrew Misplon 2 years ago

Good morning,
I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank you for your prompt response.
Currently the plugin is deactivated, so the layout is disturbed… : https://new.chambres-dhotes-haute-maurienne.fr/
Cordially

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Replies

3
  1. Andrew Misplon Staff 2 years, 10 months ago

    Hi, thanks for getting in touch.

    Does the 500 error persist with only Page Builder activated and all other plugins temporarily deactivated?

  2. CHARRIER Peggy L'Abeille Créative 2 years, 10 months ago

    Hi,
    Yes and I understood the problem. If I enable the article carousel widget from siteorigin and the article loop widget from the page builder, I get a 50.0 error. That’s why the problem was solved by disabling the page builder plugin. Everything is in order now, the problem is solved. Thank you Best regards.
    Peggy

  3. Andrew Misplon Staff 2 years, 10 months ago

    Hi Peggy

    Thanks for the update. I’m glad to hear you’re making progress.

    All the best.

    Andrew

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