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Once I add a Hero widget, edit and update I can never go back to it and edit again. The widget never full loads, the loader spins. The Widget styles on the right load but not the main editor content.
Please advise
Hi Peter,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Wordfence is the culprit. I can shut it off to make updates to widgets that get hung unless you have other suggestions. I think it may be the button functionality because the other widget that hangs it the button widget. Both the Hero and Button have button functions.
Hi.. having the same issue.. I just disabled WordFence and now I can edit the hero widget again. Thanks!!
I’ve put Wordfence in “learning mode” while I am working on my site to see if that helps. I installed the Site Origin plugins well after I had WF up and running. You might give that a try too.
Hi Everybody,
So yes, this is a WordFence issue. The issue with that plugin at the start is that it’s initially very strict so things like the Learning Mode do definitely help. However, if you want to “skip” the learning process and just use your widgets you can do so pretty easily. Go to the affected widget and open it up, don’t get “blocked” yet. Instead open up another tab on WP AdminWordFenceLive Traffic and filter it by blocked traffic. Then make an adjustment to your button widget and you’ll get blocked. Go back to the Wordfence tab and press the whitelist param from FireWall button. This is 100% safe as the contents of the field are not at all close to what would be required for an XSS attack. (it’s really quite odd it would even suggest such a thing…).
Let me know if this helps.