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Hi guys,
In one of the sites the scroll to top button is not how it’s supposed to be. I’ve tried the new pre-release to see if that would fix the problem, but no. Where can I find the fix to this? button on this site
Hi
I’m not quite sure what’s causing this at the moment. If there is a caching plugin running on this site, please, try clearing it. You could also try the following:
1. Download the dev ZIP folder: https://siteorigin.com/wp-content/uploads/2016/04/siteorigin-north.dev_-1.zip
2. Unzip it and locate the images folder.
3. Use FTP, copy the local images folder and upload it to the theme folder on your server which is at /wp-content/themes/siteorigin-north, overwriting the existing folder.
Can it be that this is a server-thingy? There is nog caching plugin running on this site.
At this stage, I’m not sure. Have you tried replacing the images folder as mentioned above? It’s a pretty general fix but worth a try.
Overwriting didn’t do it…
I’ve send an email to the host, perhaps something is wrong there. Will keep you posted.
Thanks. Please, let us know how it goes.
It didn’t show properly because the .svg file could not be loaded. The host added: AddType image/svg+xml .svg .svgz
Now it’s working as it should be. Solved!
Super :) Really glad to hear you were able to resolve. Thanks for keeping us updated.