This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Broekn Theme Error but Parent Appears to be Installed

9 years ago · Last reply by Alex S 9 years ago

I am getting the following broken theme error.

When I go to access my Siteorigin-North-Child css at the bottom of the Appearance -> Themes page, it indicates that “the following themes are installed but incomplete”. It lists under name: siteorigin-north-child; under description: “The parent theme is missing. Please install the “siteorigin north” parent theme”; followed by the word “Delete” which is to the left of a button that indicates “Install Parent Theme.”

I installed the parent theme originally and I believe it is working since there appears to be references between the parent css and the child css, but beyond that I don’t have a clue.

Website address is:

http://www.studioj.me/gp/

Thanks in advance for your help.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Alex S Staff 9 years, 6 months ago

    Hi Jay,

    Please ensure that the parent is set as siteorigin-north. If this doesn’t help, could you please send me your child theme’s stylesheet?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread