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“Bouncing balls” when clicking on new thread/post

Open 4 replies pluginplugin-page-builderquestion
Jan Wróbel
9 years ago · Last reply by Alex S 9 years ago

Hi, i’ve got problem with sydney theme, when I click on new post in “blog” – (here “test”), the page is not loading, only bouncing balls and all my plugins are deactive, but page builder, sydney toolbox and origin widgets. When I deactivated page builder it was working
Please, help me I need to use page builder to my site !

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Replies

4
  1. Alex S Staff 9 years, 7 months ago

    Hi Jan,

    By bouncing balls do you mean this? If not, could you clarify? Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. Jan Wróbel 9 years, 7 months ago

    janwrobel.pl

  3. Jan Wróbel 9 years, 7 months ago

    and http://janwrobel.pl/blog/ when I try click on post “test” are “bouncig balls”

  4. Alex S Staff 9 years, 7 months ago

    Hi Jan,

    Unfortunately, I’m not able to replicate this issue on janwrobel.pl bit on your other site, http://janwrobel.pl/blog/, I was able to without issue. The latter site issue seems to stem from the main theme JavaScript file. As a result I’m not really sure why this is happening. It’s possible there’s a conflict with SIteOrigin Page Builder (now) but at the same time it’s unlikely. Hm. Would it be possible for you to reach out to your themes developers to see if they have any ideas why this issue is occurring?

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