What can it be that the featured images are shown like cuttet and not in full size? Older posts with featured images that were placed with previous themes are ok.
Please check issue URL.
URL: http://www.astrologie-lebensberatung.de/vollmond-im-dezember-2014/
Just for better understanding some screenshots from the Editor. Also in the editor you can see the problem:
Correct display: http://www.directupload.net/file/d/3831/b89n5kyt_jpg.htm
Correct display: http://www.directupload.net/file/d/3831/vs6x8wdj_jpg.htm
Sorry, the second URL shows the incorrect displayed image. To proof the previous blog where the image is displayed correctly you can check following URL: http://www.astrologie-lebensberatung.de/vollmond-im-november-2014/
Hi mevlevi18
After my first look I’m not yet sure. The images are different at their source so it’s happening really early in the process:
Wrong: http://www.astrologie-lebensberatung.de/wp-content/uploads/2014/10/Vollmond-im-November-2014.jpg.
Right: http://www.astrologie-lebensberatung.de/wp-content/uploads/2014/10/Vollmond-im-November-2014.jpg
Have their been any plugin changes?
What happens if you take the incorrect post and try re-uploading the correct image. Change it’s name before re-uploading the image.
Hi Misplon,
I have already do the test before opening this thread to re-upload the correct image on the incorrect post and also vice versa. This changes nothing. Strange is that already by uploading of any image in any post (oder correct post or new posts) the image in the editor shows a cuttet image like I show you in the screenshot http://www.directupload.net/file/d/3831/vs6x8wdj_jpg.htm.
Any other ideas?
mevlevi18
Apologies, I was a bit rushed yesterday but was able to test this today. Hard crop does seem to be the standard behaviour on my side too. Some posts not hard cropping is the confusing part.
The post thumbnail size is set in functions.php:
set_post_thumbnail_size(720, 380, true); add_image_size('vantage-thumbnail-no-sidebar', 1080, 380, true);This can be adjusted using a child theme or, the easier way, Simple Image Sizes plugin: https://wordpress.org/plugins/simple-image-sizes/.
Is there any chance the correct thumbnails were set when another theme was active?
I am using a child theme. But the main theme makes the same probs. On another website where I am using Vantage also with child theme there is not such a problem.
Thanks for the info. Confusing for sure. I chatted with Greg now. This is the behaviour we’d expect. When you add a new post to the blog that doesn’t have this problem, does the issue occur? If the two instances are definitely showing different featured image behaviour on new posts then you’d need to try figure out what is different between the two installs. That would involve looking at plugins and perhaps de-activating all plugins and re-testing.
Alternatively, if you have no luck here. Perhaps you could mail me temporary login details to both sites on [email protected] and I’ll jump in ASAP. If you do so, please send everything in a single email as automated WordPress emails can be hard to reference back to the sender and thread.
Sorry for the hassle. We’ll hopefully get you back up and running very soon.
Hi Andrew,
I have to apologize. It is not correct that the other blog installation is working with Vantage Theme correctly. I have made a new test with creating a new post. Now I realize another issue what hopefully helps you to find a solution. It is so that if I use images that are already uploaded into the media library and used before are working with older and new created post. Only if I upload a new image and place it as featured image into a previous or new created post it is shown cutted. There is something with the media library I think.
What do you mean?
Thanks again for the additional feedback. As this stage I’m unfortunately not sure as to the cause but I have worked up a resolution in my local demo. Here are the steps I took:
1. Install: https://wordpress.org/plugins/simple-image-sizes/.
2. Go to Settings > Media and change post-thumbnail size. I left the width and removed the height setting, that’ll let it decide per image. I then set Cropping to No.
3. Install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/
4. Go to Tools Regen. Thumbnails and run the plugin.
That should resolve the problem. If for any reason it doesn’t, check with a new post and new image.
Ok, I will give this a try even that I dont like to add more plugins as really necessary. Have you tried to place featured images as portrait format and not as landscape? Maybe the Theme is not prepared for it?
Apologies for the hassle. This method does work nicely. The method Vantage is using to handle these thumbnails is pretty standard. Besides turning hard crop off, there aren’t any other options.
Right now crop is set to true. With Simple Image Sizes you can remove the height and set crop to false.
Ok, I have installed and have runned both plugins. It works, thank you. But should I apply the plugin every time I create a new post? Or can I remove the plugins now?
Super, glad to hear you made progress there. You’ll need to hang onto Simple Image Sizes but can remove Regen. Thumbnails.
Ok, thank you!