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I have just upgraded to premium and it started to install and then said failed install and the page went white.
Now all i get is a white blank page and can’t seem to access word dashboard to remove the theme.
I am rather new to work press and will appreciate any help I can get
Hi retoon
Sorry to hear about the hassle.
If it’s a plain white screen you see then please try the steps outlined here to resolve: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/