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Blank screen appears when trying to edit pages

Hello support

When I click to edit pages not created using Page Builder all I get is a blank screen. When I click to edit pages created with Page Builder everything is fine.

When I deactivate Page Builder I can edit pages normally again, but obviously my site looks like a mess. This means I can only edit my site in maintenance mode after switching off Page Builder.

This started happening a few months ago to a couple of (non Page Builder) pages, but now it’s affecting all of them.

Do you know what the conflict might be?

Many thanks,

Nick C

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  1. 4 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Nick

    Thanks for reaching out. Please, start by checking for a plugin conflict, the steps are outlined below. Thanks.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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