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Blank page when previewing – post.php

Resolved 3 replies bug-reportpluginplugin-page-builder
goncalovieirafigueiredo
8 years ago · Last reply by goncalovieirafigueiredo 8 years ago

Out of the sudden (without having updated anything) I can’t preview site changes because the preview is always a blank page with URL …/wp-admin/post.php

Sometimes when I click on preview, the changes are published.

To troubleshoot, I disabled all plugins and enabled 1 by 1 and found out that the problem is with SiteOrigin Page Builder.

I use Vantage theme.

Would like to be able to preview changes. Any insight? Thanks!

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Replies

3
  1. Alex S Staff 8 years, 5 days ago

    Hi,

    That’s odd. Can you please try disabling all non-SiteOrigin plugins and see if this fixes the issue? This will allow us to work out what plugin is conflict with SiteOrigin Page Builder. You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. goncalovieirafigueiredo 8 years, 5 days ago

    Thanks Alex for your complete answer.

    The problem seems to be fixed now. Today I uninstalled and re-installed PageBuilder but it didn’t solve it immediately. Then I tried to debug the problem with WP-Debug and when I did it suddenly started working again xD

    I’m still doing changes on the site and previewing and if the problem doesn’t come up again I’ll set this as resolved.

    Thank you very much!

  3. goncalovieirafigueiredo 8 years, 2 days ago

    Yep, works perfectly fine!

    Sorry for the delay in closing this. It has been working fine since my last answer.

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