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Black sreen

By Henri La Mer, 3 years ago. Last reply by Andrew Misplon, 3 years ago.

Hello,

my problem is a black screen in the frontend.
In the backend, Live-Editor, it is ok.

But when I click on a menu, there will be not shown a site or a post, only a black screen.

I updated on WP 5.6 today. But I don’t know if there is any context. Perhaps it was before the update???

You can prove it here: Jansen-Webseite and choose any menu.

Thanks

Heinz

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  1. 3 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Heinz

    Thanks for reaching out.

    A lightbox is being launched when you click on a menu item. If you press escape on your keyboard or the cross icon top right the lightbox will close. Perhaps the Responsive Lightbox plugin has been. setup to initiate when the menu links are clicked on? You can try temporarily deactivate that plugin as a test.

  2. 3 years, 9 months ago Henri La Mer

    Hi Andrew, you are great.

    As you said, it was not a SIteOrigin-Problem, ist is the Responsive Lightbox plugin

    I disabled the Lightbox and now it works fine.

    Thankyou for helping me!

    Be care

    Heinz

  3. 3 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Heinz

    Super, glad to hear you’re making progress.

    It’s possible there is a setting within the lightbox plugin that can be adjusted to prevent this happening so you could experiment a bit if you’d like to continue using the plugin.

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