Hey so I have updated everything what you can think of, starting from the new version of php and WP to all SiteOrigin plugins. And all over sudden my background images on the home page (How it works section and Testimonial section) disappeared.
the link to the website: dev-my-sailing-vacation-to-go.pantheonsite.io
I am using vantage free theme
Is there something that you guys can you do about it? Is there a solution to that?
Thanks in advance :)
Hi Tanya,
To clarify, did this occur after a specific update?
Are the background images still present in Page Builder? If not, what happens if you try and readd them?
It happened right after SO bundle update and WP update. The images are still in the page builder. I tried changing them to just color, and it worked and when I would change it back to image there are not there anymore.
What do you mean by readd images?
Hi Tanya,
Thanks. By readd I mean, set the rows up with the images again but obviously that’s not possible consider they’re already set. Do new rows with background images work?
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.