This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

“Are you sure you want to do this?” error

Open 10 replies premiumthemetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,
when trying to change the Home Page Slider with a custom one made with MetaSlider i receive the following error:
“Are you sure you want to do this?”
“Please try again”
With no additional info.
What should I do? Thanks

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

10
  1. Walter Mollica 11 years, 6 months ago

    To be honest, it happens whatever customization i make to the “Theme Settings” page.

  2. Andrew Misplon Staff 11 years, 6 months ago

    Hi Walter

    Sorry to hear you’ve run into this.

    Please try running through the steps outlined here: http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

  3. Walter Mollica 11 years, 6 months ago

    Tried everything with no luck.
    If I try to activate another theme and change its options everything works correctly…
    Is there any special permission I’ve got to check to make sure Vantage is working as it should?
    Thank you.

  4. Andrew Misplon Staff 11 years, 6 months ago

    Sorry to hear this.

    There is nothing in particular you should have to do to run Vantage. Have you tried manually re-installing? Switch over to another theme, delete Vantage and re-install via Appearance > Themes > Add New: Upload ZIP. You can find the download link for your ZIP file in your order email.

    Failing that working please send through a set of temporary login details to [email protected] and I’ll take a look. Please include a link to this thread.

  5. platschi 11 years, 6 months ago

    Hey, I got the very same problem. I followed the ‘deactivate all plugins’ option, renamed the plugin folder, and voila, it worked again. then, step by step going through the plugins, the “evil-doer” in my plugins directory was the “Polylang” Plugin. Once that is activated, the even more evil “Are you sure you want to do this” error appears.

  6. Andrew Misplon Staff 11 years, 6 months ago

    Hi platschi

    We unfortunately don’t yet have a solution for this problem. There is a possibility qTranslate does better than Polylang but I can’t 100% confirm this. If you make progress in this plugin area, do let us know how it goes.

    Sorry I don’t have more for the moment.

  7. antonio 11 years, 6 months ago

    Hi, as I’m having the same problem,
    I’ ve written to the Polylang developer’s forum.

    here the answer:

    http://wordpress.org/support/topic/polylang-vantage-theme-are-you-sure-error-after-creating-menus?replies=3#post-5916515

    I’ve not tried it yet, but he says he has fixed it.

  8. Andrew Misplon Staff 11 years, 6 months ago

    That’s great news. Thanks for posting.

  9. antonio 11 years, 6 months ago

    Update: issue solved.
    The fix works great.

  10. Andrew Misplon Staff 11 years, 6 months ago

    Thanks for confirming. Really pleased to hear that.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread