Home>Support>Appearance > Customize > Theme Settings in Vantage doesn’t work

Appearance > Customize > Theme Settings in Vantage doesn’t work

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Just installed, and when I try that sequence, 1st it takes forever to open something, each time is something different, button, row, fonts…???
Should I reinstall Theme? I’m already 1/2 way done?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Dm1211SO,

    This sounds there may be a plugin interfering with the WordPress customizer. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    Regarding the different settings, that sounds like you’ve opened Theme Design rather than the Theme Settings settings group.

  2. 8 years, 1 month ago dm1211SO

    Thanks,
    I’ll try working on other plugs, see about interference.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More