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Hi,
I really need help with my site Econello.com. After I updated the new WP, the tool the”SiteOrigin redirect” stopped working. It is not possible to redirect to a company now. See this link when trying to redirect to a company called “Bynk” :
https://www.econello.com/sv/redirect?id=1679&type=1
The link just bounces back all the time?
Plese help me, it has been like this for a week now.
Se picture:
http://i67.tinypic.com/2qip56p.png
Hi Leonardo,
Unfortunately, that’s not a SiteOrigin widget – all SiteOrigin widgets include SiteOrigin in the widget title and there isn’t a SiteOrigin redirect widget. We’re not too sure what plugin is adding this widget but you’ll need to reach out to the developers about this issue. You can identify what is adding this widget by navigating to WP AdminPluginsInstalled Plugins and search for Redirect. If you don’t see anything that related to redirects, I would run a plugin conflict test to identify the source of this widget. This is not to suggest it’s a plugin conflict, only that test is a good way of working out what is adding what.
For reference, here are the typical plugin conflict test instructions we recommend following:
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Thank you for your quick answer! But I have no plugin called “redirect” installed. However, I have a active SiteOrigin widget called redirect activaded. As you can see in the picture here:
https://ibb.co/Bf33FBp
Is there anything I forgot to update from your side?
Hi Leonardo,
Thank you for the screenshot. Widgets listed at WP AdminPluginsSiteOrigin Widgets are using our Widgets Bundle development framework. Only widgets prefixed with SiteOrigin (such as the SiteOrigin Hero widget, SiteOrigin Post Carousel) are SiteOrigin widgets.
I would run a plugin conflict test to identify which plugin is adding these widgets.