Home>Support>After updating wordpress, cannot get into page builder to edit content

After updating wordpress, cannot get into page builder to edit content

By antrod, 9 years ago. Last reply by antrod, 9 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

After updating wordpress, cannot get into page builder to edit content. Get “You need to install SiteOrigin Widgets Bundle to use the widget SiteOrigin_Widget_Editor_Widget. Save and reload this page to start using the widget after you’ve installed it.” but when I try to install from link it does not install saying “Destination folder already exists. /home/www/sourcex.us/wp-content/plugins/so-widgets-bundle/” Plugin install failed.
What do I do?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Antrod,

    So by the looks of it, when you updated the SiteOrigin Widgets Bundle plugin something went wrong. You’ll need to manually remove the plugin via FTP or ask your hosting provider for help in doing so. Once removed, you’ll be able to reinstall the SiteOrigin Widgets Bundle without issue, which will resolve the issue you’re having.

  2. 9 years, 2 months ago antrod

    Thanks Alex S, that solution worked, I am back up and running.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More