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After update missing half of website

By Jo Campelsdon, 1 month ago. Last reply by Andrew Misplon, 1 month ago.

After updating yesterday, I am missing lots of information of my website which I cant access to rectify

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  1. 1 month, 16 days ago Andrew Misplon Hi, I Work Here

    Hi Jo

    Thanks for reaching out.

    The WordPress 5.5 update has caused many themes and plugins to produce JavaScript errors. Those errors will break anything else on the page that makes use of JavaScript like Page Builder. Try to find a working baseline as follows:

    1. Temporarily switch to the default theme Twenty Twenty.
    2. Temporarily deactivate all plugins not authored by SiteOrigin.

    In that state, does the issue resolve? If so, you can begin adding your theme and then plugins back, testing for the issue after each reactivation to locate the issue. Let us know how it goes.

  2. 1 month, 16 days ago Jo Campelsdon

    Many Thanks for you message. I have tried that but unfortunately it does not work.

  3. 1 month, 16 days ago Andrew Misplon Hi, I Work Here

    Thanks for the update. With Twenty Twenty activated and all plugins deactivated except for those authored by SiteOrigin, please, navigate to a page that’s impacted, open the browser console as follows https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis and take a screenshot. Please, upload to Drive/Dropbox/Imgur.com and send us the link. Thanks.

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