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after update issue

Hi..
After i recently update site origin widget bundle and page builder, After updating my home page converted into text, when i change it to page builder it show me only one row, how can i get multiple rows and columns as it was previously working..

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  1. 7 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Umair,

    Unfortunately, this sounds like you’ve experienced a plugin conflict after the update. It also sounds like you saved the page after experiencing the plugin conflict and this, regrettably, means you’ve lost the page builder structure for that specific page. I would recommend running a plugin conflict test for another page that is affected by this (do not save the page) to try and prevent this from happening to other pages and to allow you to edit them without losing the page builder structure.

    Try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 7 years, 10 months ago Rohit Raj Arora

    Hi There
    I am not able to upload any html codes to my website pages which have been built upon page builder. No problem with non-page builder pages.

    Please help.

  3. 7 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Umair,

    Could you please elaborate what you mean by, “HTML Codes”?

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