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After saving update bar stays visible

Resolved 3 replies pluginplugin-page-builderquestion
Damiaan van Vliet
9 years ago · Last reply by We Are Ready 9 years ago

Good afternoon,
I have had several times now that after I clicked Save when I changed something in the text editor, the update bar was visible (blue bar animation) and a white screen and keeps visible.
What could be the problem?

Thanks!

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Replies

3
  1. Damiaan van Vliet 9 years, 11 months ago

    add on on this problem, it is especially when I add youtube content

  2. Alex S Staff 9 years, 11 months ago

    Hi Damiaan,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  3. We Are Ready 9 years, 11 months ago

    O.k. thanks Alex for your help. Will try those tips and when it is still a problem I will write back to you.
    Have a nice day.

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