Activation code stolen
Hi, I recently created a site using your vantage premium theme and my activation code, but my clients have taken another web master who I assume has copied my personal code and is using it to activate your theme on several Internet sites without my permission. I was wondering if you could invalidate my old activation code stolen and send me a new one.
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2Hi Diego
Sorry to hear about the hassle and thanks for reaching out. Sure, I’ll reach out on:
Private Snippet
(above is private) and send you a new order code.
Mmm perhaps I was a bit quick on the reply. It’s a little tricker than that. Is it fair to deny the original client who presumably paid for the site, updates of Vantage Premium? Bit of a tough one. Can you email me on [email protected]? I’ll reply tomorrow with a clearer head. Working a bit late at the moment.
Thanks :)
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