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Accordion won’t expand or collapse

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Hello,

I have been using the accordion widget on a website for approximately 6 months. Yesterday, the database became corrupted on the hosting side and I had to restore it from a backup.

Site is perfect again — except my accordion widgets will not expand/collapse anymore. Re-installing the files through Filezilla did not solve the problem.

If I disable the accordion widget, reload the page, and test it, it seems to work. Once. If I reload again, then they’re dead again. And if I re-enable the widget, they don’t work either.

Seems very specific and strange, but since I’m not getting anywhere myself, I thought I’d better ask here.

Thank you.

Paul

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  1. 6 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Hi Paul

    Please, try opening your browser’s developer console and check to see what, if any, errors are presenting there:

    https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

    That’ll hopefully help diagnose the problem.

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