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A child theme will cause all Customizer, Menu and Widget settings to reset

Open 7 replies premiumthemetheme-vantage
gmm128
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi Andrew,
I knew I would have to reapply menu and settings but I was not prepared to lose premium features !
To be able to reapply these settings I had to reactivate my vantage premium theme, loosing the child one while doing so.
Which brings me back where I was before activating the child theme with these messages in Google webmaster tools :
Erreur : Missing required field “updated”.
Erreur : Missing required hCard “author”.
Have you any idea about what went wrong ?

URL: http://www.gite-herault-maseliers.com/

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Replies

7
  1. gmm128 11 years, 2 months ago

    Hi Andrew,
    I’ve just tried again, activating the child theme on a localhost test config and I’m not loosing my vantage theme premium features here !
    So my previous post apply to the hosted website only.

  2. Andrew Misplon Staff 11 years, 2 months ago

    Hi gmm128

    Do you perhaps have two instances of Vantage running. The only way I could see premium features being lost is if you had Vantage Free and Vantage Premium installed together as separate themes.

  3. Andrew Misplon Staff 11 years, 2 months ago

    Perhaps check that. If you do, delete the instance of Vantage free. Then the child theme should look to the only Vantage left, Vantage premium and therefore shouldn’t lose any functionality.

  4. gmm128 11 years, 2 months ago

    Hi Andrew,
    I’ve just asked my counterpart at the hosting company to remove it and I’ll let you know
    Thank-you for your help !

  5. Andrew Misplon Staff 11 years, 2 months ago

    It’s just a guess. Hopefully that’s the cause. Let me know how it turns out.

  6. gmm128 11 years, 2 months ago

    Hi Andrew,
    They did it, it’s now activated with all the premium features.
    Thank-you !

  7. Andrew Misplon Staff 11 years, 2 months ago

    Super, glad to hear you made progress here.

    All the best.

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