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403 error on Add a New Page/post

Open 1 reply pluginplugin-page-buildertechnical
shabbirp
6 years ago · Last reply by Andrew Misplon 6 years ago

Hi,
I have used the site origin page builder plugin earlier, this is the first time I am facing this issue.
All post types that have been activated to show the page builder show a 403 error for add new page/post or edit the page.
I deactivated the plugins to see if it is a plugin conflict but the issue only comes if the page builder plugin is active.
I also tested it using the default wordpress theme and site origin theme but the issue persists.
I am not sure why this is happening. Other page builder plugins do not show this issue for front end edit though. I would appreciate if I could get some help in solving this issue.

Thanks

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  1. Andrew Misplon Staff 6 years, 8 months ago

    Hi, thanks for reaching out.

    Please, confirm the plugin conflict test by temporarily deactivating all plugins not authored by SiteOrigin. If the issue persists with only Page Builder activated, please, reach out to your hosting company and ask if they can check the ModSecurity logs to see if anything of interest is listed there.

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