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2 buttons appearing Cta and Site Origin Button in Sydney theme

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Laura Berkner
7 years ago · Last reply by Alex S 7 years ago

HELP! We have 100,000 visitors that may hit our site on Saturday.

The problem is that suddenly all my call to action buttons have 2 buttons! One square without the text directly above the correct button. Both have hyperlinks.

I am using Site Origin in Sydney theme.

I have cleared my cache and do not have a WP cache.
I made sure that I only have Site orgin widgets on the page.

Any thoughts?

Laura

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  1. Alex S Staff 7 years, 26 days ago

    Hi Laura,

    Unfortunately, this is a common sign of a plugin conflict – something is modifying the output of the widget and causing this issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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