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1.9.7 Update addsemailaddress in “From” field that I Don’T Want!

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tmctigue
8 years ago · Last reply by Alex S 8 years ago

1.9.7 – 11 August 2017

Contact: Added user configurable field for ‘From:’ address.

This update inserted an email address in the from field that is making the inbound emails appear to come from me. THIS NEEDS TO BE FIXED ASAP! I have many instances of different contact forms on my site.

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Replies

5
  1. Alex S Staff 8 years, 6 months ago

    Hi Tmctigue,

    You can alter the from email address by opening the contact form and opening the settings group. After the From email address to the desired email address. To clarify, this change was done for anti-spam reasons.

  2. tmctigue 8 years, 6 months ago

    I want the “From” email to be from the sender(The person submitting the form). As it was. How do I do that?

  3. Alex S Staff 8 years, 6 months ago

    Hi Tmctigue,

    Unfortunately, this is no longer possible (this is what was causing people issues). If you reply to any of the emails from the contact form, you’ll reply to the correct person as we’ve set the email as the reply to email instead.

  4. tmctigue 8 years, 6 months ago

    I use the reCaptcha feature and have had no problems with spam. FYI. Thanks.

  5. Alex S Staff 8 years, 6 months ago

    Hi Tmctigue,

    To clarify, the anti-spam changes are to prevent mail servers from rejecting the email rather than preventing spam emails being sent to you. Does that make sense?

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