By Grant Thompson, 10 years ago. Last reply by Grant Thompson, 10 years ago
Hi my website was a vantage premium site until recently. The code I had on my settings page has disappeared and now in theme settings there is a premium code field. Mine is empty and it says please refer to the email we have sent you. Unfortunately I have not received any emails and my…
By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I would like to thank Greg for such speedy successful help! I am very thankful to come into association with a team of responsive professionals! Thank you for you great assistance and support!
By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I am very thankful for the prompt response for handling the Vantage upgrade issue. However, now I am having a problem with my premium order # Not Taking Effect. I have entered it, it says it was validated, I am able to perform the update, but, upon going to customize, the premium settings are not…
By Don Fradlis, 10 years ago. Last reply by Don Fradlis, 10 years ago
Trying to update to the new version 2.3.1, system get’s an error while trying to update and then defaults to maintenance mode. Please note, I have a premium version but unable to locate the order number. When looked at the details of the update getting the following message. Not Found The requested URL /svn/siteorigin/themes/vantage/tags/2.3.1/README.md was…
By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I was trying to update my premium Vantage then as prompted to, but it continue to receive this message “Briefly unavailable for scheduled maintenance. Check back in a minute.” It locks me out for several minutes. I also receive an error message when trying to update saying no files exist. I have been experiencing this…
By DirectorVideo, 10 years ago. Last reply by Greg Priday, 10 years ago
I updated to WordPress Version 4.1.1 and was then prompted to update the Vantage Theme. The update failed. This is the update message: Downloading update from http://updates.siteorigin.com/premium/vantage/vantage.2.3.1.zip?action=download&order=xxxxxx… Unpacking the update… Installing the latest version… Enabling Maintenance mode… The package could not be installed. The package contains no files. Theme update failed. I purchased the Premium…
By cmoore, 10 years ago. Last reply by Chris Moore, 10 years ago
I built a long one page site using nothing but PageBuilder. I’d like to visually group together the first three paragraphs and images, then the next three or four paragraphs and images, etc. My goal is to differentiate the paragraph groups by using a very slight change in the background color, like white, pale gray,…
By cmoore, 10 years ago. Last reply by cmoore, 10 years ago
Is there any detailed documentation on how to set up a long one page site with varying numbers of columns in different areas, different widths, plus their headings and images? I’d love to see example sites too.
By rama mundial, 10 years ago. Last reply by Greg Priday, 10 years ago
dear site origin, i’ve already installed a vantage theme, and its has a problem when i check using “theme check” plugin. my previous problem were having trouble when i’m using my wp-admin, always have error. its always showing “network error” “timeout” RECOMMENDED: No reference to add_theme_support( “title-tag” ) was found in the theme. It is…
By Robert Isacovici, 10 years ago. Last reply by Robert Isacovici, 10 years ago
I just installed your Focus Theme for an education related video site. I cannot find any information on how to upload images for the video slider on the home page. I also tried using layerslider wp but don’t see how to make it upload. URL: http://hallandalepreschool.com
By David J Reese, 10 years ago. Last reply by Greg Priday, 10 years ago
I am not sure what is going on. If I have one page done up. I want to make another page to attach to the next link on the Main page so it goes to that second page. When I make a new page and add text and publish it takes that page as the…
By Samo, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, i created video.mojaxis.si with pitch theme. I love it. For translation i use polylang plugin. But i got problem with home page. The main-home page is now showing like blog not like home page. How to change this? Hvala (Thanks) URL: http://video.mojaxis.si/sl/
By Pilar Davis, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi Andrew I purchased the premium just so that i could scale the header/menu are but the changes to the masthead do not show up on the mobile app. I went to Customize>General>Padding,etc etc and reduced it to 0, 5, 10, etc. and they all show up on the website but on the mobile app…
By Daniel Raphael, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I just purchased Vantage Premium… Putting in the order number gives me this message: There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you. The zip file in the email gives me this: string(831) ” 23482954 vantage-premium xxxxx Vantage Premium 15.0 0…
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