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Hello – we have been testing the Vantage 2.3.1 upgrade on our stage system and are ready to upgrade our production system. No problem upgrading stage. When we went to do the upgrade on production, the vantage premium theme didn’t…
Hi, folks – In your answer to my previously posted question, you recommended that I make a child theme before instituting the style change that you gave me. I’ve made a couple child themes in the past, but I am…
Hello, My client’s site is using the black footer widget area for a video and optin form. Is it possible to add another row below in this same black footer area, so I can add some navigation links? I’m guessing…
Hi my website was a vantage premium site until recently. The code I had on my settings page has disappeared and now in theme settings there is a premium code field. Mine is empty and it says please refer to…
I would like to thank Greg for such speedy successful help! I am very thankful to come into association with a team of responsive professionals! Thank you for you great assistance and support!
I am very thankful for the prompt response for handling the Vantage upgrade issue. However, now I am having a problem with my premium order # Not Taking Effect. I have entered it, it says it was validated, I am…
Trying to update to the new version 2.3.1, system get’s an error while trying to update and then defaults to maintenance mode. Please note, I have a premium version but unable to locate the order number. When looked at the…
I was trying to update my premium Vantage then as prompted to, but it continue to receive this message “Briefly unavailable for scheduled maintenance. Check back in a minute.” It locks me out for several minutes. I also receive an…
I updated to WordPress Version 4.1.1 and was then prompted to update the Vantage Theme. The update failed. This is the update message: Downloading update from http://updates.siteorigin.com/premium/vantage/vantage.2.3.1.zip?action=download&order=xxxxxx… Unpacking the update… Installing the latest version… Enabling Maintenance mode… The package could…
dear site origin, i’ve already installed a vantage theme, and its has a problem when i check using “theme check” plugin. my previous problem were having trouble when i’m using my wp-admin, always have error. its always showing “network error”…
I am not sure what is going on. If I have one page done up. I want to make another page to attach to the next link on the Main page so it goes to that second page. When I…
Hi Andrew I purchased the premium just so that i could scale the header/menu are but the changes to the masthead do not show up on the mobile app. I went to Customize>General>Padding,etc etc and reduced it to 0, 5,…
Hi, I just purchased Vantage Premium… Putting in the order number gives me this message: There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you. The zip file…
Hi, I have been told that the issues have been resolved but although it has now been updated, all the features that come with Premium still have the prompt to update to the Premium version… Please could someone look at…
Only the sidebar takes up the full width of the page. The blog posts and everything on the left side of my website are much smaller with this white space on the side. Also, the social media icons I have…
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