By Grant Thompson, 10 years ago. Last reply by Grant Thompson, 10 years ago
Hi my website was a vantage premium site until recently. The code I had on my settings page has disappeared and now in theme settings there is a premium code field. Mine is empty and it says please refer to the email we have sent you. Unfortunately I have not received any emails and my…
By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I would like to thank Greg for such speedy successful help! I am very thankful to come into association with a team of responsive professionals! Thank you for you great assistance and support!
By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I am very thankful for the prompt response for handling the Vantage upgrade issue. However, now I am having a problem with my premium order # Not Taking Effect. I have entered it, it says it was validated, I am able to perform the update, but, upon going to customize, the premium settings are not…
By Don Fradlis, 10 years ago. Last reply by Don Fradlis, 10 years ago
Trying to update to the new version 2.3.1, system get’s an error while trying to update and then defaults to maintenance mode. Please note, I have a premium version but unable to locate the order number. When looked at the details of the update getting the following message. Not Found The requested URL /svn/siteorigin/themes/vantage/tags/2.3.1/README.md was…
By Patrick, 10 years ago. Last reply by Greg Priday, 10 years ago
I was trying to update my premium Vantage then as prompted to, but it continue to receive this message “Briefly unavailable for scheduled maintenance. Check back in a minute.” It locks me out for several minutes. I also receive an error message when trying to update saying no files exist. I have been experiencing this…
By DirectorVideo, 10 years ago. Last reply by Greg Priday, 10 years ago
I updated to WordPress Version 4.1.1 and was then prompted to update the Vantage Theme. The update failed. This is the update message: Downloading update from http://updates.siteorigin.com/premium/vantage/vantage.2.3.1.zip?action=download&order=xxxxxx… Unpacking the update… Installing the latest version… Enabling Maintenance mode… The package could not be installed. The package contains no files. Theme update failed. I purchased the Premium…
By rama mundial, 10 years ago. Last reply by Greg Priday, 10 years ago
dear site origin, i’ve already installed a vantage theme, and its has a problem when i check using “theme check” plugin. my previous problem were having trouble when i’m using my wp-admin, always have error. its always showing “network error” “timeout” RECOMMENDED: No reference to add_theme_support( “title-tag” ) was found in the theme. It is…
By David J Reese, 10 years ago. Last reply by Greg Priday, 10 years ago
I am not sure what is going on. If I have one page done up. I want to make another page to attach to the next link on the Main page so it goes to that second page. When I make a new page and add text and publish it takes that page as the…
By Pilar Davis, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi Andrew I purchased the premium just so that i could scale the header/menu are but the changes to the masthead do not show up on the mobile app. I went to Customize>General>Padding,etc etc and reduced it to 0, 5, 10, etc. and they all show up on the website but on the mobile app…
By Daniel Raphael, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I just purchased Vantage Premium… Putting in the order number gives me this message: There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you. The zip file in the email gives me this: string(831) ” 23482954 vantage-premium xxxxx Vantage Premium 15.0 0…
By Daniel Raphael, 10 years ago. Last reply by Greg Priday, 10 years ago
Hi, I have been told that the issues have been resolved but although it has now been updated, all the features that come with Premium still have the prompt to update to the Premium version… Please could someone look at this asap
By Dorie Rochai Cross, 10 years ago. Last reply by Dorie Rochai Cross, 10 years ago
Only the sidebar takes up the full width of the page. The blog posts and everything on the left side of my website are much smaller with this white space on the side. Also, the social media icons I have at the top of my sidebar are overlapping. URL: http://deegrowsup.com
By Sascha Drömer, 10 years ago. Last reply by Andrew Misplon, 10 years ago
After the update, I now have a second additional line. How do I get away again? Error: https://dl.dropboxusercontent.com/u/12684660/Vantage_1.jpg URL: http://www.picturesmile.de
By Lucas Brb, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hello, I just bought the premium version for my vantage theme and I can’t download it … On the wordpress admin it says : “There was a problem contacting our validation servers. Please try again later, or upgrade manually using the ZIP file we sent you.” And when I try to download the zip file…
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