This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

WooCommerce Not Showing Up

Open 1 reply premiumthemetheme-vantage
FOXY OXIE
10 years ago · Last reply by Magus 10 years ago

I’m trying to set up a simple storefront with WooCommerce.

I’m using the premium Vantage theme, but the WooCommerce page is not visible. In fact, WooCommerce is not even listed in my plugins. Yet when I go to download WooCommerce, I’m shown the error that the destination folder already exists.

How can I access the plugin?

Please help.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Magus Staff 10 years, 8 months ago

    Hi FOXY OXIE

    It sounds like there was an issue installing the woo commerce plugin. You will need to access your site via FTP and delete the woocommerce folder from wp-content/plugins. If you still have issues installing the plugin after this them please check the permissions for the plugins folder. These need to be set to 755.

    Let us know how you get on

    Magus

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread