Home>Support>Wont let me edit

Wont let me edit

By RRT, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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When I go into any widget box all I get is the scrolling bar indicating something is loading. But it never does. This happens when I try to edit a current box or add a new one. All other features and plugins on the site work. I have tried the basic restarting the computer and have tried different browsers and computers. Any ideas on what the cause could be or how I would diagnose the issue? It does not seem to effect anything on the public site as all pages appear normal to the average user.

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  1. 10 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi RRT

    Please check that there are no updates pending at Dashboard >Updates. Next try de-activating all plugins except for Page Builder and re-test. If the issue resolves then re-activate your plugins one by one, each time checking for the problem.

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