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Wont let me edit

11 years ago · Last reply by Andrew Misplon 11 years ago

When I go into any widget box all I get is the scrolling bar indicating something is loading. But it never does. This happens when I try to edit a current box or add a new one. All other features and plugins on the site work. I have tried the basic restarting the computer and have tried different browsers and computers. Any ideas on what the cause could be or how I would diagnose the issue? It does not seem to effect anything on the public site as all pages appear normal to the average user.

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  1. Andrew Misplon Staff 11 years, 3 months ago

    Hi RRT

    Please check that there are no updates pending at Dashboard >Updates. Next try de-activating all plugins except for Page Builder and re-test. If the issue resolves then re-activate your plugins one by one, each time checking for the problem.

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