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Widget refreshing problem

Resolved 3 replies bug-reportthemetheme-vantage
Tardis
10 years ago · Last reply by Support Assistants 10 years ago

Hi

I would like to ask a little help from you.

Unfortunatelly i haven’t been able to solve this issue. On this webpage we would like to change the text on the footer’s and the sidebar’s “text widget” aera, but it does not have effect. In the settings it’s already saved but on the webpage it doesn’t show. This webpage is not using caching plugin or cloudfare solution so it can’t be caching problem. In case i deleted all of my cookies and tried with different browers but i still can’t see the change. Can you please help me with this situation?

Both wordpress and Vintage Premium is updated to the newest version.

Best Regards

Gabor Laszlo

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Replies

3
  1. Support Assistants 10 years, 2 months ago

    Hi Gabor

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  2. Tardis 10 years, 2 months ago

    Hi

    Thank you i’ve just found the solution. There are two places to change the sidebar widget. One is in the appearance aera and the other is in page builder. I had to change in the page builder and now it works fine :)

    Best Regards

    Gabor

  3. Support Assistants 10 years, 2 months ago

    Thanks for your update. We’re really glad to hear you’ve made progress resolving this challenge. If anything else comes up, please, let us know.

    All the best with your site.

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