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White Page

Yesterday the portion of our website the customers see vanished. It left nothing but a white screen. I uninstalled and reinstalled page-builder-by-site-origin, but it is still not functioning properly. I get the header and background for the pages and posts, but nothing else. The only way the site works properly now is if I remove site origin. Is this something that can be fixed?

URL: http://alliancetimes.com/

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Replies

2
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Alliance Times-Heral

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. Charanvir Singh Rohewal 10 years, 1 month ago

    Hi,
    Having multi domain shared hosting. Running 3 sites. One of my site’s home page is giving white screen while page builder is active. I have tried by deactivating all plugins and then activated just page builder. Still it is giving white page. My host is unable to figure out what is the reason for the server error for just home page. All other sites are running fine with the same plugin. My site with issue is http://artshelvez.com/, other sites are working fine. Any clue.
    Thanks
    Charanvir Singh Rohewal.

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