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What’s the usual wait time on a premium response?

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Zarvox Altman
11 years ago · Last reply by Andrew Misplon 11 years ago

I see no satisfying method here, either in the forums or in email, no automated your email’s been received response, definitely no response on the forums, will the sixty day guarantee be needed here? Forty five bucks is forty five bucks, at least SOME kind of communication would instil some confidence in me. Thanks

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  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Zarvox

    Thanks for your support.

    Your purchase price definitely puts your thread at the top of my list this morning, this happens automatically. Being a small team we do unfortunately take a break over the weekend. We did run through the forum and email on Saturday morning (GMT+2) but it looks like you posted after this happened. I’ll move onto your other thread now.

    Chat soon.

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