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Visual & Text buttons not working?
If I am now on Visual, I cannot change to Text, if I am on Text I cannot change to Visual at all?
Why is this happening, I can’t use my Site Origin if this doesn’t start working?
Please help, I have updated it.
Hi Lacey
Thanks for your question. Are you using the SiteOrigin Editor or the Visual Editor widget?
(To confirm, on any given page you need to choose between the Visual/Text tabs OR Page Builder, you can’t use both. Within Page Builder you can add a SiteOrigin Editor or Visual Editor widget to manage text.)
If you’re using the SiteOrigin Editor or Visual Editor widget and are experiencing a bug then chances are you have a plugin conflict. Instructions below:
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.