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Hi, I have a page I created using the Page Builder.
I have several Visual Editor boxes on the page where I have written bios for our team members. When I go to update the bio, I can see the title but the “Visual” box where the paragraph is written appears to be blank. If I drag my mouse over it, some of it shows up but I can’t change the text at all.
I tried to copy the box to edit it, add new visual editor boxes and even tried building a new page. None of them seem to be working.
I have wordpress 4.3.1 and Black Studio 2.2.8
Hi Crystal
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.