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Visual editor issue after last upgrade

By Franco, 9 years ago. Last reply by Daniel, 9 years ago.

Hi,

Since the last update two sections are missing from my website.
I have a row with 2 visual editor sections. When I go to the preview, I can see them, but when I go to my website, these two sections are missing.

Any idea why?

Thanks

URL: http://www.lilicoon.com

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  1. 9 years, 5 months ago Daniel
    Hi, I Work Here

    Hi Franco

    That’s odd. Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

    Please include direct link to the page in question. It will enable me isolate the issue

    Looking forward to hearing from you

  2. 9 years, 5 months ago Private Message - WordPress

    This is a private message.

  3. 9 years, 5 months ago Franco

    Done, you should have received it by now.Thanks,Liliane

  4. 9 years, 5 months ago Daniel
    Hi, I Work Here

    Hi Franco

    I have just checked your site and I noticed that the Custom Home Page ON/OFF option was set to OFF. I have flipped it back ON.

    Please have a look and let me know if that irons out your issue

    Cheers

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