Home>Support>Visual composer element not working

Visual composer element not working

Hi,

I have recently updated the WordPress version to version 4.7.2. The “‘visual composer” element not working. Previously, it’s working well.

Theme: Jupiter v4.0.9.3
Page Builder by SiteOrigin Version 2.4.21
SiteOrigin Widgets Bundle Version 1.7.2

Best Regards
Fenghui

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 7 months ago Greg Priday
    Hi, I Work Here

    Hi Fenghui

    This problem sounds like it might be a caching issue. The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More