This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Visual composer element not working

9 years ago · Last reply by Greg Priday 9 years ago

Hi,

I have recently updated the WordPress version to version 4.7.2. The “‘visual composer” element not working. Previously, it’s working well.

Theme: Jupiter v4.0.9.3
Page Builder by SiteOrigin Version 2.4.21
SiteOrigin Widgets Bundle Version 1.7.2

Best Regards
Fenghui

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Greg Priday Staff 9 years, 21 days ago

    Hi Fenghui

    This problem sounds like it might be a caching issue. The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread