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Video & Sign Up Form Issues on Tablet/Phone

Resolved 3 replies technicalthemetheme-vantage
beloved71
10 years ago · Last reply by Support Assistants 10 years ago

I’ve built a site with the Vantage theme that works well on a desktop browser but has issues in the tablet and mobile versions. I have purchased the Premium version of the theme.

The 2 issues in the tablet and mobile version of the site are:
1) The embedded Vimeo video is not showing up
2) The embedded sign up form shows the embed code rather than the form itself

Here’s an example of a page that has both of the issues. http://ntwrightonline.dreamhosters.com/courses-paul/

Again, the issues only seem to show up in tablet and phone versions.

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Replies

3
  1. Support Assistants 10 years, 2 months ago

    Hi Beloved71

    Thanks for your support.

    All seems normal testing in iOS Chrome (iPhone). Are you still experiencing the problem? If so, are you able to test on another device to confirm?

  2. beloved71 10 years, 1 month ago

    I figured out the issue(s). For anyone else with similar issues, the short code I embedded into the site did not work when using the SiteOrigin Editor widget. Pasting the code into the Text widget did the trick. I was embedding a Vimeo video and a MailChimp form. Hope that helps someone. Thanks…

  3. Support Assistants 10 years, 1 month ago

    Thanks for the update. Glad to hear you’ve made progress. Thanks for sharing.

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