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Vantage Theme Settings – Blank

Resolved 3 replies premiumthemetheme-vantage
10 years ago · Last reply by mikedec1980 10 years ago

I recently downloaded and installed the Vantage theme and upgraded to the pro version. I am not able to access the theme settings page. I am redirected to what should be the settings page but all I see is a blank page.

URL: http://www.russiantomato.com.au

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Replies

3
  1. mikedec1980 10 years, 8 months ago

    The only plug-in I now have activated is Page Builder – but even when this is de activated I still encounter the same issue.
    Thanks

  2. Magus Staff 10 years, 8 months ago

    Hi Mike

    Were you able to access the theme settings pages when you were using the free version of Vantage. If so please try removing the Vantage Premium theme. Then reinstall the Free version and navigate to Appearance->Vantage Premium. Click on the Already Paid option in the top right corner and enter your received license code to reinstall Vantage Premium and test again.

    Let us know how you get on

    Magus

  3. mikedec1980 10 years, 8 months ago

    All good now thanks Magus. It was a few permissions I had to get our IT guy updated.

    Thanks for your prompt reply.

    Have a great week.
    Cheers

    REGARDS

    MIKE LEES
    PRODUCTION MANAGER

    Email: [email protected]<mailto:[email protected]>
    Phone: (03) 9079 2100
    Head Office: 662 Chapel St South Yarra VICTORIA 3144
    [cid:5F9A3702-02AE-42C0-8FCE-DDD2E09634ED]

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