This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Vantage Pro

Resolved 5 replies themetheme-vantage
CFG Admin
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi

I was using Vantage Pro, but the theme seems to be having issues.

when trying to activate the theme i get warnings all over the screen and my website disappears, I was told by Go daddy who are hosting my website that the theme is very broken and i have had my website reverted back to the default theme, which to be honest looks very naf!

I did order the Premium Vanatge package but do not have an order number on hand, only a receipt number from Paypal

URL: http://neuromite.com.au

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. CFG Admin 11 years, 3 months ago

    Warning: include(/home/neuromite/public_html/wp-content/themes/vantage/extras/settings/settings.php): failed to open stream: No such file or directory in /home/neuromite/public_html/wp-content/themes/vantage/functions.php on line 21

    Warning: include(): Failed opening ‘/home/neuromite/public_html/wp-content/themes/vantage/extras/settings/settings.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/neuromite/public_html/wp-content/themes/vantage/functions.php on line 21

  2. CFG Admin 11 years, 3 months ago

    Above is the warnings i have on my website, as i said before Go Daddy have reverted my website back to the default

  3. Andrew Misplon Staff 11 years, 3 months ago

    Hi CFG

    Sorry to hear about the hassle.

    Try upgrading automatically. With Vantage Free installed head to Appearance > Vantage Premium, click Already Paid? top right and insert your order number, follow the steps from there.

    If you have access to your PayPal email address you can retrieve your order number from here:

    https://siteorigin.com/orders/

    I did do a search on your name and email address now but am not finding anything.

    Email me on [email protected] if you don’t win.

  4. CFG Admin 11 years, 3 months ago

    Hi Andrew
    Thanks for your help, that worked!! Website back up and running as normal

  5. Andrew Misplon Staff 11 years, 3 months ago

    Super, glad you were able to resolve. All the best.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread