hello all
when I go into edit my pages, I used to be able to select pagebuilder to edit a page but now when I go to edit there is nothing showing under page builder, just an arrow to expand/collapse but this doesn’t do anyting.
I have tried disabling all other plugins except for the site origin ones.
Would appreciate any possible help
many thanks
Mark
Hi Mark
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
This is a private message.
I have created the temp admin account.
let me know once you have looked
Hi Mark
Great, we’ve received the login information. I’ll have one of the team log in and we’ll report back to you as soon as we’re able to figure out what’s going.
Hi Mark
Are you still getting this issue? We logged in and everything seems to be working properly. There’s a chance it’s a browser caching issue. Can you try clearing your browser cache? Here’s a quick guide on doing that – http://codex.wordpress.org/I_Make_Changes_and_Nothing_Happens