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Vantage Premium

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8 years ago · Last reply by Alex S 8 years ago

Hello

i bought vantage premium about 1 year ago and also a other theme but somhow they are not in my login Dashbord.
Is that because you changed your system?

regards

daniel

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  1. Alex S Staff 8 years, 11 months ago

    Hi Bichsel,

    Unfortunately, the SiteOrigin Dashboard isn’t set up to handle previous theme purchases at this time. Instead, we offer this this form which will email you a list of your theme purchases and a download link.

    Please note that Vantage Premium must be installed manually these days. To install it, please navigate to WP AdminAppearanceThemes and if Vantage is installed, change to a non-Vantage theme, then delete Vantage. Click Add NewUpload Theme and upload/activate Vantage Premium. Please navigate to WP AdminAppearanceCustomize, Theme SettingsPremium and input your premium code.

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.

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