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I am using the Vantage theme. With SO Page Builder. I built a page and used the SO Slider as a widget. Everything worked fine. Decided I could do a better page, so deleted the page building blocks. Built a new page… noticed the Meta Slider Pro widget this time… used it – hate it. So, went back to SO Slider… and now the video will not show.
Hi RailfanDepot
Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
Okay, oddly, I went to sleep and woke up 6 hours later to find it working. It’s a dev site so I don’t have cache installed. And I cleared my local cache. Hmmm. I’ll watch it, but I do not look a gift horse in the mouth so… we can mark this as resolved.
Awesome. Glad to hear it resolved. If anything else comes up, let us know.
All the best.
Trying to open a new support thread – and I am getting an order number invalid message. Order number is: Private Snippet
I also got a use less than 12 words in your title message – (i had 8) but that went away and now I get this one. Grrr.
Sorry to hear about the hassle. A quick reminder that the forum is public so it’s best to use Private Reply for things like order numbers.
Your order number is correct. Our downstream provider was experiencing issues yesterday, it’s most likely related to the problem you faced. They’ve assured us the issues are now resolved.
You’re welcome to post your question here.
I was able to finally post the other support question, though not sure if I used the order number when posting since that was the holdup. So, please check out this thread: Sticky header was stickier
If you don’t want order numbers public, accept them when put in the proper spot in your form. I do not see an edit capability, so feel free to delete the order number or the reply. But, please answer my other thread first. :-)
Sure, I’ll pick that up shortly. Apologies again for the hassle. It was an unavoidable outage with our provider, wish we could have prevented it but it’s all sorted now. I’ve marked your order number as private above so it won’t be publically viewable.