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Website erased?

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Mary Butgereit
10 years ago · Last reply by Greg Priday 10 years ago

Hello. I’ve been working on a website for several months using Vantage Premium, but when we switched our address from Weebly to WordPress today, everything made using PageBuilder seems as though it were erased. I’ve switched it back to Weebly, but everything is still missing. Is there any way to retrieve the information?? The homepage via PageBuilder looks completely blank, as do all the other pages. Please help me fix this!!

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  1. Greg Priday Staff 10 years, 7 months ago

    Hi Mary

    That’s terrible! Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

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