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update deleted page builder tab content

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St Pig's Fun Fun Box
11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,

I have auto-updates on my wordpress and one of the plug-in or wordpress version updates ended up deleting the content in my page builder tabs. Some of the code is still on the visual and text tabs, but I test published what was there to a new page and it was all broken.

Can you advise how to restore the content that was in page builder before the update?

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  1. Andrew Misplon Staff 11 years, 1 month ago

    Hi St Pig’s Fun Fun Box

    Sorry to hear about the hassle.

    To my knowledge, the only way this could be resolved, would be to roll the entire site, including database backup, to a backup point, sometime before the upgrade.

    It’s also possible that a plugin conflict is to blame. Troubleshooting that would involve de-activating all plugins except for Page Builder and testing. If the problem resolves you then re-activate your plugins one by one, checking the problem after each activation.

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