Hi，my bill payment after successful, but i have not received any email with the download link.and I checked the junk mail, but did not find .May I ask how to solve?
Thanks!
The payment was successful but did not respond to e-mail
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Hi Yuan
There’s sometimes a short delay in the orders being created and the order emails being sent out. It’s possible that it’s still coming.
You can also try this form to retrieve your order numbers and downloads.
https://siteorigin.com/orders/
We couldn’t find any orders for xxxxxxxxxxxx
Very strange, can you send an email to [email protected] with all your details and we’ll try get this sorted as quickly as possible.
Hi Greg ,E-mail has been sent, please check.
I’ve managed to sort out the issue. Your order email should be on its way :)